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Amitabh Misra has been appointed as the chief technology officer of Sprinklr.


April 1:
Amitabh Misra, an executive of Indian descent, has been named chief technology officer (CTO) of Sprinklr, a business software firm based in New York that focuses on unified customer experience management (Unified-CXM) for contemporary organisations, with effect from April 1, 2024.

With this promotion, Misra will be responsible for directing Sprinklr's product development and engineering efforts as well as all R&D activities on a worldwide scale. He will report directly to Ragy Thomas, founder and CEO of Sprinklr, and will use his knowledge of innovative technologies to help the firm grow and scale.

Making a statement regarding his recruitment. Misra expressed his enthusiasm for developing large-scale technology platforms that would provide outstanding value to clients, citing his passion for technology and the newest advancements in artificial intelligence research.

It is an exciting time to join Sprinklr and help advance the goal of the Unified-CXM platform. I'm looking forward to using Sprinklr's state-of-the-art AI to support brands that are great at making customers happy. "I am thrilled to be a part of this incredible team of tech experts, design groundbreaking solutions for our clients, assist in growing the business, and speed up the emergence of new opportunities in this field," he said.

Misra has been a VP of engineering at Adobe for the past 25 years, during which time he has built large-scale platforms for businesses of all sizes. He oversaw engineers, product managers, and artificial intelligence/machine learning researchers across India, Europe, and the United States as part of Adobe's worldwide research and development division for the Experience Cloud Platform.

Misra was the chief technology officer, chief architect, and head of engineering at before joining Adobe. He also co-founded and served as CEO of He has a Bachelor of Technology from IIT Kanpur and an MBA from Berkeley.

With Misra's appointment, Sprinklr is at a crossroads, helping its clients navigate the digital landscape and secure a bright future for Unified-CXM. He is well-equipped to lead Sprinklr into its next development phase and improve the user experience thanks to his strategic vision and wealth of experience.

The founder and CEO of Sprinklr, Ragy Thomas, stated that the company has been working on an AI-powered Unified-CXM platform vision for over fourteen years. Thomas believes that this vision has the potential to transform the way some of the most powerful brands in the world handle their front office operations.

Customers, partners, staff, and the company as a whole rely on Sprinklr's chief technology officer. We can trust Amitabh to guide us through this next stage. His knowledge of the sector, his track record of success in growing companies, and his grasp of AI make him an outstanding leader. He possesses unparalleled knowledge of our sector, client requirements, and the dynamic nature of enterprise solution markets. His addition to the team fills me with joy, and I can't wait to see how we can work together to propel Sprinklr's growth.